Help centre Plans & billing
The customer portal
Your companies, plans, invoices and support in one place.
The account owner signs in at my.tenadd.com with the email used at sign-up. Your team does not use the portal; they sign in at the company address.
- Dashboard: every company with its plan, trial days and QuickBooks link, open invoices and tickets.
- Companies: choose or change a plan, see invoices, cancel at the end of a period, or add another company for another QuickBooks file.
- Invoices: all invoices of all your companies, ready to print.
- Support: open a ticket for any of your companies and follow the answers.
- Profile & security: your details, your password and two-step sign-in with an authenticator app.
No portal password yet? Click Forgot or new password on the portal sign-in page and use the link we email you.
Still need help?Customers open a ticket in Account > Support. Everyone else can contact us.