Help centre Troubleshooting
I forgot my password
Reset it yourself or ask your administrator.
On your company's sign-in page click Forgot password? and enter your username or email. If your user has an email address, you receive a link to choose a new password; it works once, for one hour.
Users without an email address ask their company administrator to set a new password in Administration > Users. Company owners who are locked out can contact us.
Still need help?Customers open a ticket in Account > Support. Everyone else can contact us.