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Help centre Plans & billing

Choosing a plan and paying

Monthly or yearly, coupons, invoices and receipts.

  1. Open Account > Billing and choose a plan, monthly or yearly. Enter a coupon code if you have one; you see the discount before you confirm.
  2. An invoice is created. It shows how to pay: bank transfer or mobile money, with the invoice number as the reference.
  3. When the payment is recorded, the subscription starts, you receive a receipt in your inbox and you can print the paid invoice.

Before each period ends a renewal invoice is created. If it is not paid, the account becomes overdue and, after a grace period, is paused until payment.

Still need help?Customers open a ticket in Account > Support. Everyone else can contact us.