Help centre Plans & billing
Choosing a plan and paying
Monthly or yearly, coupons, invoices and receipts.
- Open Account > Billing and choose a plan, monthly or yearly. Enter a coupon code if you have one; you see the discount before you confirm.
- An invoice is created. It shows how to pay: bank transfer or mobile money, with the invoice number as the reference.
- When the payment is recorded, the subscription starts, you receive a receipt in your inbox and you can print the paid invoice.
Before each period ends a renewal invoice is created. If it is not paid, the account becomes overdue and, after a grace period, is paused until payment.
Still need help?Customers open a ticket in Account > Support. Everyone else can contact us.